Terms & Conditions
Terms & Conditions
Welcome to GenusProm. By accessing or using https://genusprom.com, you agree to comply with and be bound by these Terms and Conditions. If you do not accept any part of these terms, please refrain from using our website or services.
Use of the Website
You must be at least 18 years of age, or have consent from a parent or legal guardian, to use this website. You agree to use GenusProm only for lawful purposes and in a manner that does not harm the website, our business operations, or other users. Any misuse, fraudulent activity, or abuse may result in restricted access or order cancellation.
Product Information
We make every effort to ensure that product descriptions, specifications, images, and pricing are accurate and current. However, minor variations may occur due to product updates, manufacturing changes, or display differences across devices. GenusProm reserves the right to correct errors, update information, or adjust prices at any time without prior notice.
Orders and Payments
All orders are subject to availability and successful payment authorization. GenusProm reserves the right to decline or cancel any order if suspicious, unauthorized, or fraudulent activity is suspected. Orders will only be processed once full payment has been received.
Shipping and Delivery
Delivery times provided are estimates and may vary due to destination, courier services, or factors beyond our control. GenusProm is not responsible for delays caused by shipping carriers, customs clearance, or inaccurate shipping details supplied by the customer. Risk and responsibility for the products transfer to the customer once the order has been dispatched.
Returns and Refunds
Returns must comply with the conditions outlined in our Refund Policy. Products must be unused, undamaged, and returned in their original packaging within the specified return period. Refunds are issued only after inspection and approval. Shipping costs are generally non-refundable unless the return is the result of our error.
Product Use and Safety
Customers are responsible for ensuring that tools and equipment are used safely and in accordance with applicable instructions and standards. Professional installation or handling is recommended where appropriate. GenusProm is not liable for damage, injury, or loss resulting from improper use, modification, or incorrect installation of products.
Intellectual Property
All content on this website, including text, images, logos, graphics, and design elements, is the intellectual property of GenusProm. Any reproduction, distribution, or use of this content without prior written consent is strictly prohibited.
Limitation of Liability
To the maximum extent permitted by law, GenusProm shall not be liable for any indirect, incidental, or consequential damages arising from the use of, or inability to use, our website or products. Our total liability shall not exceed the amount paid for the purchased product.
Privacy
Use of this website is also governed by our Privacy Policy, which explains how personal information is collected, used, and protected.
Changes to These Terms
GenusProm reserves the right to modify or update these Terms and Conditions at any time. Continued use of the website following the posting of changes constitutes acceptance of the revised terms.
13. Contact Information
If you have any questions about these Terms & Conditions, please contact us: